Privacy Policy

 

Last Updated: April 11, 2025

At Taqwa Tribe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website taqwatribe.com (the “Site”) or use our services. By accessing or using our Site, you consent to the practices described in this policy.

We understand the importance of trust, especially as a brand rooted in Islamic values, and we treat your personal information as an amanah (trust) that we handle with utmost care.

1. Information We Collect

We collect different types of information depending on how you interact with our Site:

• Information You Provide Directly:

  • Account Information: When you create an account, we may collect your name, email address, password, and other contact details.
  • Order Information: When you place an order, we collect your shipping address, billing address, phone number, and payment information (please note that payment information is usually processed securely by our payment gateway providers and we may only retain limited information, such as transaction details).
  • Communication Information: If you contact us via email or through our customer service channels, we may collect your name, email address, and the content of your communication.
  • Marketing Preferences: Information about your preferences for receiving marketing communications from us.
  • Reviews and Feedback: Any information you provide when leaving reviews or feedback on our products or services.

• Information Collected Automatically:

  • Usage Data: We may collect information about how you use our Site, such as the pages you visit, the products you view, the time and date of your visit, and the links you click.
  • Device Information: We may collect information about the device you use to access our Site, including your IP address, browser type, operating system, device identifiers, and mobile network information.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your Browse activities. Cookies are small data files stored on your device that help us improve your experience on our Site, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process and Fulfill Orders: To process your transactions, ship your orders, and provide customer support related to your purchases.
• To Manage Your Account: To create and manage your account, personalize your experience, and allow you to track your order history.
• To Communicate with You: To respond to your inquiries, provide updates on your orders, and send you important notices related to our services or policies.
• For Marketing Purposes: With your consent, we may send you promotional emails about new products, special offers, and other updates we think you'll find interesting. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the emails or by managing your preferences in your account.
• To Improve Our Site and Services: To analyze website usage, identify trends, and improve the functionality, content, and design of our Site.
• For Security Purposes: To detect, prevent, and address fraud, security breaches, or other harmful activity.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• With Your Consent: We may share your information with third parties with your explicit consent.

4. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. You can usually access and update your account information directly through our Site.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or legitimate business purposes).
• Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
• Data Portability: In some cases, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Using secure server infrastructure.
• Implementing encryption technologies (such as SSL) to protect sensitive information transmitted online.
• Restricting access to personal information to authorized personnel only.
• Regularly reviewing and updating our security practices.

While we strive to protect your personal information, please remember that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law. This may include retaining your information for as long as your account is active, to provide you with services you have requested, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

7. Children's Privacy

Our Site is not intended for children under the age of16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Taqwa Tribe. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

TaqwaTribe

hello@taqwatribe.com for Privacy Inquiries